Pricing
Pay for management. Staff are always free.
You’re paying for the management overhead, not headcount. A care home with 80 carers and 4 managers pays the same as one with 20 carers and 4 managers.
All prices exclude tax · 30-day free trial · No card required to start · Cancel any time
How many sites do you run?
Tell us your site count and we’ll pick the most cost-effective setup — plan, add-ons and all.
Starter
For single-site teams getting started with structured handovers.
$65$54/month
$650 billed annually · save $130/yr
Management capacity
- •1 site
- •4 management seats
- •Regional managers
- •HR seat
Owner seat is always free, on every plan.
Unlimited staff · always free
Join via site key — no app install
- ✓Receive broadcasts (text or rich newsletters)
- ✓Complete shift checklists from their phone
- ✓See tasks assigned to them
What you get
- Unlimited handovers
- Custom handover templates
- Photo attachments (30-day storage)
- See who’s read each handover
- Push & email alerts (mobile + web)
- Searchable handover history
- Shift checklists
- Task management (including recurring)
- Text & newsletter broadcasts
- Targeted broadcasts (groups, roles)
- Cash management & reconciliation
- Delivery & procurement logging
- Incident reports & H&S
- Per-site analytics
- Holiday mode for managers
Growth
For multi-site teams that need HR visibility and regional oversight.
$169$141/month
$1,690 billed annually · save $338/yr
Management capacity
- •Up to 3 sites
- •4 management seats per site — use anywhere
- •1 regional manager
- •1 HR seat (read-only)
Owner seat is always free, on every plan.
Unlimited staff · always free
Join via site key — no app install
- ✓Receive broadcasts (text or rich newsletters)
- ✓Complete shift checklists from their phone
- ✓See tasks assigned to them
What you get
- ›Everything in Starter, plus:
- Up to 3 sites
- HR seat — cross-site visibility
- 1 regional manager seat
Pro
For multi-site operations that need scale and priority support.
$459$383/month
$4,590 billed annually · save $918/yr
Management capacity
- •Up to 10 sites
- •4 management seats per site — use anywhere
- •3 regional managers
- •1 HR seat (read-only)
Owner seat is always free, on every plan.
Unlimited staff · always free
Join via site key — no app install
- ✓Receive broadcasts (text or rich newsletters)
- ✓Complete shift checklists from their phone
- ✓See tasks assigned to them
What you get
- ›Everything in Growth, plus:
- Up to 10 sites
- 3 regional manager seats
- Priority email support
Enterprise
For large organisations with unlimited sites and bespoke requirements.
Custom
Annual contracts · Volume pricing
Or get an instant estimate
Management capacity
- •Unlimited sites
- •Configurable management seats
- •Configurable regional managers
- •1 HR seat (read-only)
Owner seat is always free, on every plan.
Unlimited staff · always free
Join via site key — no app install
- ✓Receive broadcasts (text or rich newsletters)
- ✓Complete shift checklists from their phone
- ✓See tasks assigned to them
What you get
- Everything in Pro
- Custom integrations (rota tools, payroll, BI)
- Dedicated onboarding & training
- Named customer success contact
- Annual contracts available
- Volume pricing on add-ons
Add-ons
Need a bit more without jumping a tier?
Add capacity à la carte from your billing page. Add-ons prorate at your next bill, and you can remove them in 10 seconds. We’ll let you know when upgrading the plan would actually be cheaper.
Extra site
+$25/mo
or +$190/yr per extra site
Up to 1 extra on Starter, 2 on Growth, 10 on Pro — that’s 20 sites before you need a custom quote.
Extra management seat
+$7/mo
or +$70/yr per extra seat
Seats join your team-wide pool (4 included per site) and work at any site — distribute them however you like.
Extra HR seat
+$15/mo
or +$150/yr per extra seat
On top of the HR seat included with Growth and Pro. Full cross-site visibility for each HR user.
Compare every feature
At-a-glance differences across all four tiers.
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Sites included | 1 | Up to 3 | Up to 10 | Unlimited |
| Management seats (pooled — use at any site) | 4 | 4 per site | 4 per site | Configurable |
| Regional managers | — | 1 | 3 | Configurable |
| HR seat (cross-site visibility) | — | 1 | 1 | ✓ |
| Unlimited staff via site key | ✓ | ✓ | ✓ | ✓ |
| Add-on extra sites | +1 max | +2 max | +10 max | Volume pricing |
| Add-on management seats | ✓ | ✓ | ✓ | Volume pricing |
| Add-on HR seats | — | ✓ | ✓ | Volume pricing |
| Unlimited handovers | ✓ | ✓ | ✓ | ✓ |
| Custom handover templates | ✓ | ✓ per site | ✓ per site | ✓ per site |
| Photo attachments (30-day storage) | ✓ | ✓ | ✓ | ✓ |
| See who’s read each handover | ✓ | ✓ | ✓ | ✓ |
| Searchable handover history | ✓ | ✓ | ✓ | ✓ |
| Shift checklists | ✓ | ✓ | ✓ | ✓ |
| Task management (including recurring) | ✓ | ✓ | ✓ | ✓ |
| Text & newsletter broadcasts | ✓ | ✓ | ✓ | ✓ |
| Targeted broadcasts (groups, roles) | ✓ | ✓ | ✓ | ✓ |
| Cash management & reconciliation | ✓ | ✓ | ✓ | ✓ |
| Delivery & procurement log | ✓ | ✓ | ✓ | ✓ |
| Incident reports & H&S | ✓ | ✓ | ✓ | ✓ |
| Per-site analytics | ✓ | ✓ | ✓ | ✓ |
| Holiday mode for managers | ✓ | ✓ | ✓ | ✓ |
| Push & email alerts (mobile + web) | ✓ | ✓ | ✓ | ✓ |
| Custom integrations | — | — | — | On request |
| Dedicated onboarding & training | — | — | — | ✓ |
| Support | Priority email | Named CS contact |
On the roadmap
Real plans \u2014 not included today, no hidden charges:
- Group dashboard — compare sites at a glancegrowth+
- SSO / SAMLenterprise
The unusual bit
Why every plan includes unlimited free staff
Most shift-software charges per person. We don’t. The value Simple Handover provides — structured handovers, oversight, accountability, analytics — lives in the management layer. Your staff are the audience for broadcasts and checklists, not heavy product users.
So a care home with 4 managers and 80 carers pays exactly the same as one with 4 managers and 20 carers. Roll the app out to everyone — no spreadsheet to true up at the end of the month.
Management seats (paid)
Owners, GMs, ops & duty managers
- • Submit handovers
- • See cash, incidents, analytics
- • Compose broadcasts & manage tasks
- • Full oversight of their site(s)
Staff (always free)
Everyone else on shift
- • Receive broadcasts (text or rich newsletters)
- • Complete shift checklists
- • See & tick off assigned tasks
- • Never see management data — enforced at DB level
Owner seat is always free and never counts against your site limits.